Read our privacy policy here
Privacy statement
Privacy Policy COZTA de LUXE
In order to provide our services to our clients and their visitors, it is necessary for COZTA de LUXE (‘we’) to process your personal data in some cases. We respect the privacy of our customers and their visitors and ensure that personal data is handled in a safe and responsible manner. This privacy statement explains which data are processed, what is done with your data, and what rights you can invoke.
Which data do we process
We process your personal data:
- When you use one of our services. This includes the following data: name (first and last name), address, phone number(s), email address(es), and organization name.
- When you visit our website. This includes generic visitor data, which is not considered personal data, and your browsing behavior on our website, as well as anonymized IP addresses.
- When you actively contact us (for example, via email, phone, or a contact form). This includes the data you provide when contacting us. This may include your email address and/or phone number along with your first name, last name, and company name.
- Other personal data that you actively provide in correspondence, phone calls, and/or physical contact.
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age, except for visitors who have parental or guardian consent. However, we cannot verify whether a visitor is over 16 years old. We therefore recommend that parents be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at info@coztadeluxe.com, then we will delete this information.
Purpose and Legal Basis for Processing Personal Data
For processing personal data, a legal basis is always required. The six legal bases are:
Consent: The data subject has given consent for the processing of their personal data for one or more specific purposes.
Contract: The processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract.
Legal Obligation: The processing is necessary to comply with a legal obligation to which the controller is subject.
Vital Interests: The processing is necessary to protect the vital interests of the data subject or another natural person.
Public Task: The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Legitimate Interest: The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, particularly if the data subject is a child.
COZTA de LUXE processes your personal data for various purposes, namely for:
- Optimally serving our (potential) clients and improving service delivery;
- Establishing and maintaining a relationship with all our clients;
- Organizing meetings;
- Offering products, services by us or by parties with whom we collaborate;
- Providing information requested by you;
- Archiving information;
- Invoicing our services and handling subsequent payments;
- Sending our newsletter via MailChimp;
- Communication purposes to be able to call or email you if necessary to perform our services;
- Informing our (potential) clients about changes to our services and products;
- Delivering goods and services;
- Analyzing your behavior on the website to improve our websites and tailor the offering of products and services to the most common preferences;
- Fulfilling legal obligations.
How long we retain personal data
Your personal data are processed only for the purposes set out above. We do not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected, unless such data are necessary to comply with a legal obligation.
Sharing personal data with third parties
The data collected by us are necessary for the purposes described above. If the provision of data to third parties is necessary for the performance of our agreement with you or to comply with a legal obligation, we will make your data available to these third parties. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. COZTA de LUXE remains responsible for these processing activities. COZTA de LUXE does not sell your data to third parties for marketing or other purposes under any circumstances.
How we secure personal data
We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data are not properly secured or if there are indications of misuse, please contact us at info@coztadeluxe.com.
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you have given for the processing of your data by COZTA de LUXE and to object to the processing of your personal data. You also have the right to data portability, which means you can request us to send the personal data we hold about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@coztadeluxe.com.
To ensure that the request for access is made by you, we ask you to send a copy of your identity document along with the request. In this copy, please black out your photo, passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks.
Cookies, or similar technologies, that we use
COZTA de LUXE uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. COZTA de LUXE uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored through your browser settings. For an explanation, see: cookies-what-are-they-and-what-do-I-do-with-them
Third parties also place cookies on this website. These are, for example, advertisers and/or social media companies.
Google Analytics
COZTA de LUXE uses Google Analytics to track how users use the website and how effective COZTA de LUXE‘s advertisements are on Google search result pages. The information obtained, including the anonymized address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information. You can also find the privacy policy of Google Analytics here.
Google uses this information to track how our website is used, to provide reports about the website, and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or if these third parties process the information on Google’s behalf. We have no control over this. We have not given Google permission to use Analytics information obtained through us for other Google services.
Links
On the websites of COZTA de LUXE, you will find a number of links to other websites of organizations. COZTA de LUXE is not the owner of these websites and cannot be held responsible for the use of your data by those organizations. It is recommended to read the Privacy Statement of the respective website.
Questions and/or remarks
If you have any questions and/or remarks regarding the processing of your personal data, you can contact us by sending an email to info@coztadeluxe.com. For any other questions you may have about the privacy statement of COZTA de LUXE, you can contact us by sending an email to info@coztadeluxe.nl.
